I have been so very impressed with this Company. A product can be an excellent product - and this one is, but when you're dealing with technology, you better understand from the get-go that there likely will be a need for advice, etc. re the operation or 'blibs'. Well, the response I have received from this Company has been astounding, almost instant. I am so impressed with the Customer Service.
Now, to the product. It is impressive as well. It has met our needs as dementia care givers and has made life much easier in our home. I have had this product a relatively short time (couple of months, I believe) and the Company has already issued updates and additional features that have really made the product even more valuable. As I have already implied, the product can be wonderful, but you better have the Company's attention for help, if needed. This alone has made me so very impressed with the Memory Board group. I highly recommend.